Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to clear sync of old device connections that are no longer accessible

  • 1 phendula
  • 1 inayo le ngxaki
  • 14 views
  • Impendulo yokugqibela ngu FredMcD

more options

After losing access to older device logins I'm no longer able to access the Sync device to disconnect or remove them from my Mozilla account; Over time this has led to an accumulation (Currently nine with duplicates) of older no-longer in-use devices with no clear way to purge all device account logins from the central Account management page,

After losing access to older device logins I'm no longer able to access the Sync device to disconnect or remove them from my Mozilla account; Over time this has led to an accumulation (Currently nine with duplicates) of older no-longer in-use devices with no clear way to purge all device account logins from the central Account management page,

All Replies (1)

more options

What you could do is to close the current sync account. After, open a new account.