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FireFox Cannot update to latest version

  • 4 iimpendulo
  • 1 inayo le ngxaki
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  • Impendulo yokugqibela ngu cor-el

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Hi all

All I want to do is open firefox and not get this prompt message firefox can't update to the latest version. The version I have installed is from our company SCCM server. If I update firefox stops working. I just want to stop this pester message.

Tried most of the online help :(

I love firefox but this is most annoying.

Cheers

SB

Hi all All I want to do is open firefox and not get this prompt message firefox can't update to the latest version. The version I have installed is from our company SCCM server. If I update firefox stops working. I just want to stop this pester message. Tried most of the online help :( I love firefox but this is most annoying. Cheers SB

All Replies (4)

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Hi SB, your company shouldn't leave you stuck on Firefox 61 at this point. Can you check in with your IT on WTF is wrong with their update system?

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Is this a special link for a different version? I have tried updating before but seems to cause a problem. All i really want is that sodding message to go. Otherwise the browser works without issue.

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I assume that there are policies or GPO active to disable the update or the update URL points to a special server.

You can check this on the "Help -> Troubleshooting Information" (about:support) page although I don't know if policies are exposed in Firefox 61 (Firefox 63 has about:policies).