Gmail emails do not load jpeg images
Firefox stopped displaying jpeg images embedded in Gmail emails (attached images work fine). Instead of the image I see text such as "01_6202.jpg" which is not accessible for displaying or downloading.
Clearing cookies/data for mail.google.com in the Manage Data options seems to remedy the problem for the current session only.
Isisombulu esikhethiweyo
Make sure you are not blocking content.
Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}
Funda le mpendulo kwimeko leyo 👍 1All Replies (4)
Isisombululo esiKhethiweyo
Make sure you are not blocking content.
Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}
Thanks Fred. Was able to narrow down the issue using safe mode to an extension I had installed.
Hello,
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