We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Whist setting up new outlook.com email configuration could not be verified

  • 2 iimpendulo
  • 1 inayo le ngxaki
  • 7 views
  • Impendulo yokugqibela ngu Rustyb

Rustyb
Rustyb
more options

Hi there folks During mail account setup for my outlook.com email i choose auto configuration of the servers I entered the correct email address and password but get an error message configuration could not be verified,is the user name or password wrong ? I have checked the server settings and they are correct (POP3).My login works when I log into my webmail on outlook live on explorer so there should be no reason why it doesn't work.Please could you help.Thanks

Hi there folks During mail account setup for my outlook.com email i choose auto configuration of the servers I entered the correct email address and password but get an error message configuration could not be verified,is the user name or password wrong ? I have checked the server settings and they are correct (POP3).My login works when I log into my webmail on outlook live on explorer so there should be no reason why it doesn't work.Please could you help.Thanks

All Replies (2)

user01229325
user01229325
more options

Have you enabled POP access for your account on the server? https://support.office.com/en-us/article/pop-imap-and-smtp-settings-for-outlook-com-d088b986-291d-42b8-9564-9c414e2aa040

Rustyb
Rustyb Umnini wombuzo
more options

Thank you.Your solution worked perfectly.I am extremely grateful :)