Can't save bookmarks on firefox 57.0.4
I've tried all methods. Replacing, renaming, deleting places.sqlite and deleting xulstore.json and refresh and reinstalled firefox. Still the bookmarks aren't working.
Ilungisiwe
All Replies (1)
It should normally be sufficient to remove all places.sqlite files including places.sqlite-shm and places.sqlite-wal to recover from issues like this.
Are there any messages in the Browser Console about places when you start Firefox?
Does anything appear in the Library like the history to see if at least something is working?
Do a clean reinstall of the current Firefox release and delete the Firefox program folder before installing a fresh copy of the current Firefox release.
- download the Firefox installer and save the file to the desktop
*https://www.mozilla.org/en-US/firefox/all/
If possible uninstall your current Firefox version to cleanup the Windows Registry and settings in security software.
- do NOT remove "personal data" When you uninstall the current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
- (64-bit Firefox) "C:\Program Files\Mozilla Firefox\"
- (32-bit Firefox) "C:\Program Files (x86)\Mozilla Firefox\"
- it is important to delete the Firefox program folder to remove all the files and make sure there are no problems with files that were leftover after uninstalling
- http://kb.mozillazine.org/Uninstalling_Firefox
Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data When you uninstall and reinstall or update Firefox, but make sure NOT to remove personal data When you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.
If you keep having problems then you can create a new profile to test if your current profile is causing the problem.