Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Two tabs opening on log in

  • 1 phendula
  • 1 inayo le ngxaki
  • 2 views
  • Impendulo yokugqibela ngu cor-el

more options

I'm still getting two tabs opening on log in, I tried the about:config reset to default but It keeps reverting back to a modified status. The first tab is about:session restore showing two listings of Window 1 and under this is Yahoo. Is there any way to clear this? I cant figure out what the Window 1 is or how to clear it. Please help, thank you. P.S I use Yahoo as my home page, have a dell laptop with windows 7.

I'm still getting two tabs opening on log in, I tried the about:config reset to default but It keeps reverting back to a modified status. The first tab is about:session restore showing two listings of Window 1 and under this is Yahoo. Is there any way to clear this? I cant figure out what the Window 1 is or how to clear it. Please help, thank you. P.S I use Yahoo as my home page, have a dell laptop with windows 7.

All Replies (1)

more options

You get the session restore window when Firefox didn't close properly the last time you closed Firefox.

Use one of these to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.

  • "3-bar" menu button -> Exit (Power button)
  • Windows: File -> Exit
  • Mac: Firefox -> Quit Firefox
  • Linux: File -> Quit

You can check for problems with the sessionstore.jsonlz4 file in the Firefox profile folder that stores session data.

  • delete sessionstore.jsonlz4 and a possible sessionstore.js

When sessionstore.jsonlz4 is deleted you lose pinned tabs and open tabs and you will have to recreate them, so if necessary make a note or bookmark them.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.