We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

An error occurred while sending mail.

  • 1 phendula
  • 1 inayo le ngxaki
  • 61 views
  • Impendulo yokugqibela ngu user1121639

Edie
Edie
more options

I am receiving this error message each time I attempt to send an email. How/why do I switch my email client to use SASl authentication. Not at all sure what this means.

An error occurred while sending mail. The mail server responded: 4.7.1 : Recipient address rejected: Policy Rejection- Email send quota has been exceeded for your host. Please switch your email client to use SASL authentication --- contact support if unsure how to..

I am receiving this error message each time I attempt to send an email. How/why do I switch my email client to use SASl authentication. Not at all sure what this means. An error occurred while sending mail. The mail server responded: 4.7.1 : Recipient address rejected: Policy Rejection- Email send quota has been exceeded for your host. Please switch your email client to use SASL authentication --- contact support if unsure how to..

Isisombulu esikhethiweyo

Hopefully all you need to do is change the e-mail settings to use SSL/TLS (security protocols). If you know how to do this, please do. If you need help with this, then please provide your Troubleshooting Information from Thunderbird: Thunderbird menu: Help: Troubleshooting Information Click the "Copy text to clipboard" button. Paste (Ctrl-V), the text into your response here.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (1)

user1121639
user1121639
more options

Isisombululo esiKhethiweyo

Hopefully all you need to do is change the e-mail settings to use SSL/TLS (security protocols). If you know how to do this, please do. If you need help with this, then please provide your Troubleshooting Information from Thunderbird: Thunderbird menu: Help: Troubleshooting Information Click the "Copy text to clipboard" button. Paste (Ctrl-V), the text into your response here.

Ilungisiwe ngu user1121639