Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I reboot my computer, Firefox completely resets itself

  • 3 iimpendulo
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu FredMcD

more options

The title is pretty much self explanatory. Whenever I reboot my computer (Ubuntu 16.04), firefox loses ALL of its data. Any persistent cookies are removed, any customizations I make to the title bar are removed, my extensions are gone, and I have to sign into sync again. It's like a completely fresh installation.

Thanks for your help!

The title is pretty much self explanatory. Whenever I reboot my computer (Ubuntu 16.04), firefox loses ALL of its data. Any persistent cookies are removed, any customizations I make to the title bar are removed, my extensions are gone, and I have to sign into sync again. It's like a completely fresh installation. Thanks for your help!

Isisombulu esikhethiweyo

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (3)

more options

Isisombululo esiKhethiweyo

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

more options

Sorry, I saw the email and clicked the green button at the bottom without realizing that it said "mark as solution." I don't have anything of the sort installed, and I'm pretty sure they don't even release Linux versions. I've already gone through all the troubleshooting pages that could possibly pertain to this issue, with no luck.

more options

A post was flagged as Solved Problem. Please remove that flag. If you don’t, others that can help may not read this post.

Go to that message, and use the Undo link to its right.


I called for more help.