Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I load Firefox and open MSN my browser. I always get a message that is not repondsing. Why?

  • 1 phendula
  • 2 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu FredMcD

more options

I have tried several of the fixes recommended but nothing works. After I get a message that Firefox is not responding the program freezes and new tabs show up that advertises programs such PC Repair & Reimage. My Computer freezes and I get a message that I need to debug the script. All I am able to do is hit restart my computer. I have WebRoot Internet Security Suite. It does not find any serious issues with the computer.

I am at a loss

I have tried several of the fixes recommended but nothing works. After I get a message that Firefox is not responding the program freezes and new tabs show up that advertises programs such PC Repair & Reimage. My Computer freezes and I get a message that I need to debug the script. All I am able to do is hit restart my computer. I have WebRoot Internet Security Suite. It does not find any serious issues with the computer. I am at a loss

All Replies (1)

more options

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.