plug-in container.exe keeps crashing firefox - what now?
Here's the list of recent crash reports -
35ee01fb-677d-44e1-9d81-a0369213e150 7/22/2016 12:05 PM bp-30eaaf39-abb5-4efd-b0d9-bcb562160719 7/19/2016 4:49 PM ecc7ce3b-6236-46fb-a49a-39458629ea35 7/19/2016 4:48 PM bp-6a00c699-b5c7-41bb-b273-087d82160719 7/19/2016 1:30 PM bp-205d2c28-5907-4d16-bd42-f47bb2160719 7/19/2016 1:27 PM 69e7778f-0976-487f-b9c7-28e6ce4c0609 7/17/2016 9:35 PM bp-168bfe19-1eea-40ae-947a-47cf02160717 7/17/2016 1:39 PM bp-0283c446-4fe4-48e0-874b-3b16c2160717 7/17/2016 1:39 PM bp-8c5a5b49-2a93-4e0d-918d-016162160717 7/17/2016 12:33 PM bp-5df075a8-34b0-4dd1-9159-dba822160717 7/17/2016 11:55 AM bp-489f3f5e-a5d8-4416-b1b6-5f79f2160717 7/17/2016 11:42 AM bp-2fe22a83-fd20-4a95-afb1-9503f2160717 7/17/2016 11:37 AM
All Replies (5)
This started happening after I installed WinXP Service Pack 3 and updated to latest version of Firefox. Does anyone monitor this forum and advise what can be done? Should I uninstall Firefox and install an older version? I've scanned with AVG, Avira, and Malwarebytes; found nothing.
bp-30eaaf39-abb5-4efd-b0d9-bcb562160719 bp-6a00c699-b5c7-41bb-b273-087d82160719
Signature: EMPTY: no crashing thread identified; ERROR_NO_MINIDUMP_HEADER
This is for Sumo's Related Bugs 1255050 RESOLVED FIXED Android OMX plugin used on Jelly Bean and up
1245570 ASSIGNED --- crash in EMPTY: no crashing thread identified; ERROR_NO_MINIDUMP_HEADER
1113145 NEW --- FF don't try to download a +5GB .out file from a ftp and instead tries to load the file to display it and then crash
945328 RESOLVED WORKSFORME Firefox 25.0.1 Crash Report [@ EMPTY: no crashing thread identified; ERROR_NO_MINIDUMP_HEADER ], WinDbg logs
837835 RESOLVED INCOMPLETE increase in crashes with EMPTY dumps in Firefox 19 and 20 cycles
711568 RESOLVED WONTFIX Crash [@ EMPTY: no crashing thread identified; corrupt dump ] & [ERROR_NO_MINIDUMP_HEADER] (unactionable)
++++++++++++++++ Note: Above Crash Reports Incompleate +++++++++++++++++
Ilungisiwe ngu FredMcD
bp-205d2c28-5907-4d16-bd42-f47bb2160719
Signature: OOM | small
Total Virtual Memory 2,147,352,576 bytes (2 GB) Available Virtual Memory 1,651,761,152 bytes (1.54 GB) System Memory Use Percentage 91 Available Page File 6,770,688 bytes (6.46 MB) Available Physical Memory 94,720,000 bytes (90.33 MB) OOM Allocation Size 176 bytes
Attention Sumo's there are 30 related bug reports.
rooksbas.DLL = Windows
RapportGP.dll = Rapport@ Trusteer Ltd
RapportUtil.dll = Rapport
aswJsFlt.dll = avast!
aavm4h.dll = avast!
Update / disable avast! and Rapport
Note: More then one anti-virus running can cause issues.
Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Thanks! I've disabled or removed (not sure which) Trusteer but can't find a disable command for Avast. Do I need to uninstall it?
Yes, getting rid of Avast is advised.
To replace it, I recommend AVG Free Edition for people who are still using WinXP. I have it on an old PC in the TV room for my 90 yo mother to use.