Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

save photo

  • 2 iimpendulo
  • 5 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu atbeachhouse

more options

Desktop Computer Windows 10 loaded automatically when I was in another room NOW--- On Firefox--

When I go to save an online photo to My Pictures folder.. The SAVE AS FILE TYPE: line that generally says JPG or GIF etc-----is blank. Dropdown menu only says ALL FILES

The picture doesnt save in My PICTURES folder, as a result..

It works perfectly on Google Chrome.

Desktop Computer Windows 10 loaded automatically when I was in another room NOW--- On Firefox-- When I go to save an online photo to My Pictures folder.. The SAVE AS FILE TYPE: line that generally says JPG or GIF etc-----is blank. Dropdown menu only says ALL FILES The picture doesnt save in My PICTURES folder, as a result.. It works perfectly on Google Chrome.

Isisombulu esikhethiweyo

Thanks for the reply.

I solved it searching diligently. It was easy to fix.

Go to Control Panel on the start button

Click Folder Options

View

UNCHECK the box that says : Hide Extensions for known file types

APPLY Close the box-------- PERFECT !

Funda le mpendulo kwimeko leyo 👍 2

All Replies (2)

more options

Make sure that you add the correct file extension for the image (e.g. .jpg or .png or .gif) if Firefox doesn't supply it automatically.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

Isisombululo esiKhethiweyo

Thanks for the reply.

I solved it searching diligently. It was easy to fix.

Go to Control Panel on the start button

Click Folder Options

View

UNCHECK the box that says : Hide Extensions for known file types

APPLY Close the box-------- PERFECT !