We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't download any document or file from web when i click link!

  • 1 phendula
  • 3 inale ngxaki
  • 9 views
  • Impendulo yokugqibela ngu Ryan W

more options

I am not able to download any document or file from web when i click the link. It just opens a blank page. Even the add on of advanced download manager which is integrated with firefox mobile is not doing the downloads. However when i paste the download link in other browsers like the native android browser ie chrome or dolphin or opera, the link is downloaded immediately.

I am not able to download any document or file from web when i click the link. It just opens a blank page. Even the add on of advanced download manager which is integrated with firefox mobile is not doing the downloads. However when i paste the download link in other browsers like the native android browser ie chrome or dolphin or opera, the link is downloaded immediately.

All Replies (1)

more options

Hello oddie!

Have you tried reinstalling the Firefox application? If not, you can do so by going into the Google Play Store, searching "Firefox" in the search bar, and by pressing uninstall next to the open button. Then wait a few seconds, and install again.

Hope this helps!

Ryan