We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cant access my mozilla profile

  • 1 phendula
  • 2 inale ngxaki
  • 5 views
  • Impendulo yokugqibela ngu FredMcD

more options

i have two folders on mozilla and it will not let me access one saying password is wrong and i need to insert a floppy disc or usb to change. this is beyond me. this only happened after an update. can you help?

i have two folders on mozilla and it will not let me access one saying password is wrong and i need to insert a floppy disc or usb to change. this is beyond me. this only happened after an update. can you help?

Isisombulu esikhethiweyo

The only password in Firefox is an option in the Password Manager.

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

Funda le mpendulo kwimeko leyo 👍 1

All Replies (1)

more options

Isisombululo esiKhethiweyo

The only password in Firefox is an option in the Password Manager.

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!