Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Firefox can't connect, while IE does.

  • 1 phendula
  • 1 inayo le ngxaki
  • 9 views
  • Impendulo yokugqibela ngu guigs

jimklid
jimklid
more options

Hello Everyone, After testing a classroom management application, I applied through it a block internet policy but after I disabled it, Firefox can't connect. I' ve established that when the website entered at the address page exists it loads for just a moment but when it pings it, it suddenly stops loading. However, when I enter a random address, one that doesn't exist, it loads until displaying the "server not found" error as it doesn't exist!! Please help!!!

Thanks in Advance, Jim

Hello Everyone, After testing a classroom management application, I applied through it a block internet policy but after I disabled it, Firefox can't connect. I' ve established that when the website entered at the address page exists it loads for just a moment but when it pings it, it suddenly stops loading. However, when I enter a random address, one that doesn't exist, it loads until displaying the "server not found" error as it doesn't exist!! Please help!!! Thanks in Advance, Jim

All Replies (1)

guigs
guigs
more options

Hi Jim, Thank you for your question. I understand that when browsing in Firefox after using a third party app to block internet connections that Firefox can no longer make a connection. I am happy to help.

Please first consider these troubleshooting steps:

Second, if it happens in all browsers please also troubleshoot the operating system connection settings: here