Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Firefox crashes

Jacques-Van-Damme
Jacques-Van-Damme
more options

Firefox does not start up: every time Mozilla crash reporter: 'We are sorry', firefox crashed.

Crash-ID: bp-fdf6d4f7-9f62-4eb0-939b-c19232151004

Firefox does not start up: every time Mozilla crash reporter: 'We are sorry', firefox crashed. Crash-ID: bp-fdf6d4f7-9f62-4eb0-939b-c19232151004

Isisombulu esikhethiweyo

hi, looking at this report, it looks like it may be caused by external software on the computer. please go into your system's control panel and remove any software labelled "Freecorder" or similar or by the publisher "Applian Technologies" or any other toolbars.

Funda le mpendulo kwimeko leyo 👍 1

All Replies (2)

philipp
philipp
  • Moderator
more options

Isisombululo esiKhethiweyo

hi, looking at this report, it looks like it may be caused by external software on the computer. please go into your system's control panel and remove any software labelled "Freecorder" or similar or by the publisher "Applian Technologies" or any other toolbars.

Jacques-Van-Damme
Jacques-Van-Damme Umnini wombuzo
more options

Thanks, Philipp, worked immediately!

Jacques