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when I do my banking firefox won't let me print certain pages but does with the summary of activity

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If I print the bank's icon firefox comes up with a message 'cant print' or something like that. The same happens when I go to File & press print preview - same firefox message. Although firefox allows me to print a summary of my day's activities, it will not let me print a given page in an account where the debit/credit amounts don't match my list & I want to check where the error is by printing up the page. Firefox never use to do this.

If I print the bank's icon firefox comes up with a message 'cant print' or something like that. The same happens when I go to File & press print preview - same firefox message. Although firefox allows me to print a summary of my day's activities, it will not let me print a given page in an account where the debit/credit amounts don't match my list & I want to check where the error is by printing up the page. Firefox never use to do this.

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Hi Maitai, Thank you for your question, I am sorry to hear that there is an issue with printing certain pages on your bank's website. I am happy to assist.

Please try the following troubleshooting mentioned in this knowledge base article:

I have also seen others ask:

Please post back with your results, it can help other users.