Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

I updated Firefox and all my bookmarks were deleted from my profile

  • 1 tontu
  • 5 am na jafe-jafe bii
  • 7 views
  • i mujjee tontu mooy cor-el

gemeral
gemeral
more options

To start, I had to uninstall and reinstall Firefox. I had reinstalled Firefox version 3. It showed all my bookmarks. I then updated the program to version 26, and all my bookmarks vanished. I checked the profile in appdata, I check the recycling bin, I even checked the other accounts on the computer but my bookmarks were not anywhere. Are they lost forever, or is there someplace I haven't checked yet?

To start, I had to uninstall and reinstall Firefox. I had reinstalled Firefox version 3. It showed all my bookmarks. I then updated the program to version 26, and all my bookmarks vanished. I checked the profile in appdata, I check the recycling bin, I even checked the other accounts on the computer but my bookmarks were not anywhere. Are they lost forever, or is there someplace I haven't checked yet?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you uninstall Firefox and removed your personal data as well?

If you did remove personal data then your Firefox profile folder has been removed and your bookmarks are lost.

Are there any JSON backups (bookmarks-####-##-##_xx.json) in the bookmarkbackups folder?

You can check for problems with the places.sqlite database file in the Firefox profile folder.