We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

does emptying cache delete games stats?

  • 2 tontu
  • 2 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy cor-el

more options

This may sound like a stupid question but here goes: On Firefox I am no longer able to load the game Words With Friends on Facebook, but I can load it on Chrome with no problem. One of the trouble-shooting points was to empty the browser cache. I'm hesitant to do that. I have several online games I play which keeps track of my progress. If I empty the cache, will all those stats be deleted? I really would rather not start from levels 1 again.

This may sound like a stupid question but here goes: On Firefox I am no longer able to load the game Words With Friends on Facebook, but I can load it on Chrome with no problem. One of the trouble-shooting points was to empty the browser cache. I'm hesitant to do that. I have several online games I play which keeps track of my progress. If I empty the cache, will all those stats be deleted? I really would rather not start from levels 1 again.

Saafara biñ tànn

Unfortunately, in most cases it does.
Some programs have a smart cache filter for clearing cache. This will keep important cookies. This doesn't work for all game though.

Jàng tontu lii ci fi mu bokk 👍 2

All Replies (2)

more options

Saafara yiñ Tànn

Unfortunately, in most cases it does.
Some programs have a smart cache filter for clearing cache. This will keep important cookies. This doesn't work for all game though.

more options

If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.