firefox keeps crashing on certain websites
firefox keeps on crashing on certain websites sometimes it works fine but most of the time it crashes
AdapterDeviceID: 0x07e1
AdapterVendorID: 0x10de
Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:22.0
AvailablePageFile: 6896513024
AvailablePhysicalMemory: 1993048064
AvailableVirtualMemory: 1742635008
BuildID: 20130618035212
CrashTime: 1375680682
EMCheckCompatibility: true
Email:
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1372213899
Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x07e1, AdapterSubsysID: 2a64103c, AdapterDriverVersion: 8.15.11.8593
D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 120
StartupTime: 1375680666
SystemMemoryUsePercentage: 40
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 2147352576
URL: http://www.pcmtechhelp.com/2011/07/16/20-amazing-windows-7-performance-boosting-tips-in-under-10-minutes/
Vendor: Mozilla
Version: 22.0
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 : MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [TCP/IPv6] : 2 : 1 : MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IPv6] : 2 : 3 : RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP TCP Service Provider : 2 : 1 : RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll RSVP UDP Service Provider : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{4C83A324-E7D7-4593-90DD-B21D52F9F557}] SEQPACKET 18 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{4C83A324-E7D7-4593-90DD-B21D52F9F557}] DATAGRAM 18 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{3EECD7DB-B31B-490A-970A-5E79789F6F75}] SEQPACKET 16 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{3EECD7DB-B31B-490A-970A-5E79789F6F75}] DATAGRAM 16 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{02E9D572-EF54-4370-A855-B7932BF79D44}] SEQPACKET 14 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{02E9D572-EF54-4370-A855-B7932BF79D44}] DATAGRAM 14 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{2862D160-D711-478E-B00C-7876E8A0BE8F}] SEQPACKET 12 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{2862D160-D711-478E-B00C-7876E8A0BE8F}] DATAGRAM 12 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{F8DD37FE-97C8-4D0A-A41A-0FA5A4DAE7CA}] SEQPACKET 9 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{F8DD37FE-97C8-4D0A-A41A-0FA5A4DAE7CA}] DATAGRAM 9 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{CA167429-01F5-4F42-893F-5934B830AE8D}] SEQPACKET 7 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{CA167429-01F5-4F42-893F-5934B830AE8D}] DATAGRAM 7 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{1455C709-AFD9-4FB0-AE8C-576E16C40BF5}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{1455C709-AFD9-4FB0-AE8C-576E16C40BF5}] DATAGRAM 4 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{FFB69D38-E537-4BA8-A37F-33D5FDCA57CE}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{FFB69D38-E537-4BA8-A37F-33D5FDCA57CE}] DATAGRAM 1 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{F08E012F-C644-43E7-A1A6-21D1246F503B}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{F08E012F-C644-43E7-A1A6-21D1246F503B}] DATAGRAM 0 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{4C83A324-E7D7-4593-90DD-B21D52F9F557}] SEQPACKET 19 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{4C83A324-E7D7-4593-90DD-B21D52F9F557}] DATAGRAM 19 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{3EECD7DB-B31B-490A-970A-5E79789F6F75}] SEQPACKET 17 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{3EECD7DB-B31B-490A-970A-5E79789F6F75}] DATAGRAM 17 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{02E9D572-EF54-4370-A855-B7932BF79D44}] SEQPACKET 15 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{02E9D572-EF54-4370-A855-B7932BF79D44}] DATAGRAM 15 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{2862D160-D711-478E-B00C-7876E8A0BE8F}] SEQPACKET 13 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{2862D160-D711-478E-B00C-7876E8A0BE8F}] DATAGRAM 13 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{F8DD37FE-97C8-4D0A-A41A-0FA5A4DAE7CA}] SEQPACKET 10 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{F8DD37FE-97C8-4D0A-A41A-0FA5A4DAE7CA}] DATAGRAM 10 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{CA167429-01F5-4F42-893F-5934B830AE8D}] SEQPACKET 8 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{CA167429-01F5-4F42-893F-5934B830AE8D}] DATAGRAM 8 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{1455C709-AFD9-4FB0-AE8C-576E16C40BF5}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{1455C709-AFD9-4FB0-AE8C-576E16C40BF5}] DATAGRAM 5 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{557B1551-5647-469B-BB77-A06C97F136D3}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{557B1551-5647-469B-BB77-A06C97F136D3}] DATAGRAM 3 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{FFB69D38-E537-4BA8-A37F-33D5FDCA57CE}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{FFB69D38-E537-4BA8-A37F-33D5FDCA57CE}] DATAGRAM 2 : 2 : 2 :
This report also contains technical information about the state of the application when it crashed.
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All Replies (1)
Hello,
Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
(If you're not using it, switch to the Default theme.)
- You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
- Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
Once you get the pop-up, just select "'Start in Safe Mode"
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.
When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.
Thank you.