Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I get an error when starting firefox on several user profiles: the bookmarks and history are not functional something about the file being in use.

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy sillygringo

more options

Windows Server 2008 R2, Windows 7 workstations, the appdata folder is redirected to a network share at \\server\profiles and several users are unable to use bookmarks getting an error about the file being in use. I'm wondering if maybe my antivirus (Trend Micro) or my backups (Symantec) might be locking up the places.sqlite for these users? Though I don't understand why it would be for some users and not others. I can't be the first one and I'm not coming up with anything searching google endlessly. Anybody else run into this?

Windows Server 2008 R2, Windows 7 workstations, the appdata folder is redirected to a network share at \\server\profiles and several users are unable to use bookmarks getting an error about the file being in use. I'm wondering if maybe my antivirus (Trend Micro) or my backups (Symantec) might be locking up the places.sqlite for these users? Though I don't understand why it would be for some users and not others. I can't be the first one and I'm not coming up with anything searching google endlessly. Anybody else run into this?

All Replies (2)

more options

hello, yes this is likely caused by an external program locking access to the bookmarks/history database. you could try renaming the file in question & see if it is working when it is regenerated, this will clear bookmarks and the history though, so keep a backup...

Fix "The bookmarks and history system will not be functional" error message

http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

more options

Thank you for the reply, but I can't spend my days running from workstation to workstation recreating places.sqlite. Has anybody had any experience with what might be causing this?