Firefox crashes on start. Profile manager also crashes. Already reset.
Firefox crashes before it even fully starts. I tried to do the profile manager trick but profile manager crashes, too. I started in safe mode and did the reset Firefox thing, that didn't help.
I deleted the cache while in safe mode.
I even uninstalled and reinstalled, twice. I tried all the options in the safe mode dialog (disable addons, Reset Toolbars, etc).
Screenshots of the crashes: http://lukes.pbworks.com/w/file/57925648/firefox%20crashes.png http://lukes.pbworks.com/w/file/57925649/firefox%20profile%20manager%20crashes.png
about: support page:
Application Basics
Name
Firefox
Version
14.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:14.0) Gecko/20100101 Firefox/14.0.1
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Brief
1.7a1
false
[email protected]
FireGestures
1.6.16
false
[email protected]
Important Modified Preferences
Name
Value
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.places.smartBookmarksVersion
4
browser.startup.homepage_override.buildID
20120713134347
browser.startup.homepage_override.mstone
14.0.1
extensions.lastAppVersion
14.0.1
network.cookie.prefsMigrated
true
places.history.expiration.transient_current_max_pages
104858
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false
toolkit.startup.recent_crashes
3
Graphics
Adapter Description
NVIDIA GeForce GTX 560 Ti
Vendor ID
0x10de
Device ID
0x1200
Adapter RAM
1023
Adapter Drivers
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version
8.17.13.142
Driver Date
5-15-2012
Direct2D Enabled
false
DirectWrite Enabled
false (6.1.7601.17789)
ClearType Parameters
Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 200
WebGL Renderer
Google Inc. -- ANGLE (NVIDIA GeForce GTX 560 Ti ) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)
GPU Accelerated Windows
0
JavaScript
Incremental GC
1
Library Versions
Expected minimum version
Version in use
NSPR
4.9
4.9
NSS
3.13.5.0 Basic ECC
3.13.5.0 Basic ECC
NSS Util
3.13.5.0
3.13.5.0
NSS SSL
3.13.5.0 Basic ECC
3.13.5.0 Basic ECC
NSS S/MIME
3.13.5.0 Basic ECC
3.13.5.0 Basic ECC
All Replies (3)
If you disable Hardware Acceleration, does Firefox start normally? Turning off hardware acceleration?
Also, can you give some crash id's? type about:crashes into your address bar, and copy and paste the numbers there (they start with bp-)
I didn't enter crash ID's cause there aren't any. :( Last crash ID was from early July before I started having this problem.
Oh, you've got to be kidding me. The hardware acceleration thing worked.
OH NO! Exactly what I hoped wouldn't happen happened. :( I lost all my RSS feeds.
Oh carp. Pardon my rudeness.
Much thanks! Thank you for that tip.