Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why do live boomarks do not work upon updating from 11 to14?

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy Marc Sances

more options

upon upgrading from 11 to live bookmarks are failing to load into tabs. ihave tried all difrent thing i relaunched the browser in safe mode, still no luck.

upon upgrading from 11 to live bookmarks are failing to load into tabs. ihave tried all difrent thing i relaunched the browser in safe mode, still no luck.

All Replies (1)

more options

Some times updates are unclean and need a reset.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!