Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Keeps crashing when trying to print from a Windows 64 bit machine from SonicWall Reports, Freezes between 50 - 60 %

  • 2 tontu
  • 3 am na jafe-jafe bii
  • 4 views
  • i mujjee tontu mooy deanabrahams

more options

Prints fine when reports are small , but on larger reports using Firefox it Freezes up firefox and has to be restarted on Windows 7 64-Bit Machine, tried printing to a differnet printer and same result, this is definetly a Firefox Issue with Sonic wall View Point on users machine Tried using IE and prints fine to printers. Tested same report on my machine with Firefox and reports prints fine on 32 bit Machine. Updated Firefox, reset all setting in Firefox, Changed Printer Settings, Problem is still persistant , Getting error PCL XL Error L Error Illigal OpeartorSequence, Operator : LineRelPath, Position : 80551.Downloaded Updated Drivers for printer and problem still happens , tried printing to pdf and same problem. Uninstalled Java and Firefox, and re-installed, Problem still persisits, reset settings in the about config file and problem is still there. Disabled Add-Ons and tried Printing, Not working aswell, Reset about:config file for Print.Print and no progress, Changes Printer setting in firefox and no progress, Removed all traces of Firefox on machine and re-installed it but no luck on printing from Sonic wall.

Prints fine when reports are small , but on larger reports using Firefox it Freezes up firefox and has to be restarted on Windows 7 64-Bit Machine, tried printing to a differnet printer and same result, this is definetly a Firefox Issue with Sonic wall View Point on users machine Tried using IE and prints fine to printers. Tested same report on my machine with Firefox and reports prints fine on 32 bit Machine. Updated Firefox, reset all setting in Firefox, Changed Printer Settings, Problem is still persistant , Getting error PCL XL Error L Error Illigal OpeartorSequence, Operator : LineRelPath, Position : 80551.Downloaded Updated Drivers for printer and problem still happens , tried printing to pdf and same problem. Uninstalled Java and Firefox, and re-installed, Problem still persisits, reset settings in the about config file and problem is still there. Disabled Add-Ons and tried Printing, Not working aswell, Reset about:config file for Print.Print and no progress, Changes Printer setting in firefox and no progress, Removed all traces of Firefox on machine and re-installed it but no luck on printing from Sonic wall.

All Replies (2)

more options

Can you use another computer / printer to print? You say you've already tried Firefox reset? Refresh Firefox - reset add-ons and settings

more options

Hi, I have tried the exact same report on my machine and it prints fine but I am on Windows 7 32-bit and the other user is on 64-bit. But i dont have another 64-bit machine to test if this is a problem aswell. I have reset Firefox and problem is still present