Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

[SOLVED] Firefox won't open after restart..Until I updated everything

  • 3 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy rickgburton

rickgburton
rickgburton
more options

When I start my computer or reboot Firefox won't open unless I keep clicking the icon. I have it pinned to the task bar and it's set as default. when I click the icon it glows orange but then fades back to clear. sometimes as many as 15 - 20 times before it starts. I clean the temporary files every day with CCleaner. I'm not that computer smart but I haven't changed any settings and it was working perfectly until a few days ago. Once it opens I have o problems opening it and closing it UPDATE: I disabled the Facebook video call plug in updated all my Firefox stuff and it opened first try

When I start my computer or reboot Firefox won't open unless I keep clicking the icon. I have it pinned to the task bar and it's set as default. when I click the icon it glows orange but then fades back to clear. sometimes as many as 15 - 20 times before it starts. I clean the temporary files every day with CCleaner. I'm not that computer smart but I haven't changed any settings and it was working perfectly until a few days ago. Once it opens I have o problems opening it and closing it UPDATE: I disabled the Facebook video call plug in updated all my Firefox stuff and it opened first try

AliceWyman moo ko soppali ci

Saafara biñ tànn

Thanks for editing your post to report the following:

UPDATE: I disabled the Facebook video call plug in updated all my Firefox stuff and it opened first try

I marked your question "[Solved]".

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (3)

AliceWyman
AliceWyman
  • Moderator
more options

Saafara yiñ Tànn

Thanks for editing your post to report the following:

UPDATE: I disabled the Facebook video call plug in updated all my Firefox stuff and it opened first try

I marked your question "[Solved]".

AliceWyman
AliceWyman
  • Moderator
more options

P.S. In case it helps, here is Facebook's page on its Video Calling feature. It includes a Feedback link to report a bug:

http://www.facebook.com/help/?page=284270791609498

If you want to uninstall the Facebook Video Calling Plugin (which I see listed in your "More system details" list of plugins), see: http://www.facebook.com/help/?faq=247662461917444#How-do-I-uninstall-the-video-calling-plugin-from-my-computer?-

rickgburton
rickgburton Ki laajte
more options

Thank you Alice It took me two years to get Firefox looking exactly how I wanted it. I'm not very good with computers. I thought I would have to start over. The strange thing is there was no indication of a problem. It just wouldn't open. Skype kept crashing my computer so I followed their instructions on removing everything in the registry. I remembered something about Facebook video chat being through Skype so it just made sense to disable it. I didn't even know I had it until I updated the rest of the stuff. I don't know if that was it but Firefox is working and that's what matters.