Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

I cannot view PDF files, although my Adobe plugins are up to date

ana.caballero
ana.caballero
more options

I can read the PDF files I have saved in my computer but, since yesterday, I cannot view them or save them from the Internet using Mozilla Firefox.

I have checked my Adobe plugins and they are all up to date, I have also downloadaded Acrobat reader again, just in case, but I haven't got any results.

I can read the PDF files I have saved in my computer but, since yesterday, I cannot view them or save them from the Internet using Mozilla Firefox. I have checked my Adobe plugins and they are all up to date, I have also downloadaded Acrobat reader again, just in case, but I haven't got any results.

Saafara biñ tànn

See if either of these support articles help you/

https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox

https://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Saafara yiñ Tànn

See if either of these support articles help you/

https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox

https://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox

ana.caballero
ana.caballero Ki laajte
more options

Thanks for your answer but no, they don't help me. That's the reason why I posted my question.

Those articles would only help me if my plug-ins needed updating, but I did check before asking for help and they were all updated, so I cannot understand what's wrong.

I have also checked with other browsers since and I have the same problem with Internet Explorer and Google Chrome, but not with Opera. ???