We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox opens to google page but cannot connect. I already tried downloading new firefox...worked for 3 days then nothing again

  • 3 tontu
  • 3 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy finitarry

more options

My computer will open internet explorer but not firefox, a browser I have used almost exclusively on this machine for several years. I ran my Macafee, disposed of some undesireable cookies and still nothing from Firefox. I deleted the firefox and reinstalled the latest edition of Firefox, keeping my old settings and bookmarks. It worked great for a week and then the same problem has reawakened. When I click the Firefox icon, my Google search page opens, but will not connect and I get this message:

"Unable to connect to the server at www.google.com"

Same message appears no matter what I try to connect. Internet Explorer works fine

Installed this version on August 7th and it stipped working yesterday. Last websites I visited were county offices, searching for records, if that helps

My computer will open internet explorer but not firefox, a browser I have used almost exclusively on this machine for several years. I ran my Macafee, disposed of some undesireable cookies and still nothing from Firefox. I deleted the firefox and reinstalled the latest edition of Firefox, keeping my old settings and bookmarks. It worked great for a week and then the same problem has reawakened. When I click the Firefox icon, my Google search page opens, but will not connect and I get this message: "Unable to connect to the server at www.google.com" Same message appears no matter what I try to connect. Internet Explorer works fine Installed this version on August 7th and it stipped working yesterday. Last websites I visited were county offices, searching for records, if that helps

Saafara biñ tànn

Try checking your firewall rules. See this page: http://kb.mozillazine.org/Firewalls

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (3)

more options

Saafara yiñ Tànn

Try checking your firewall rules. See this page: http://kb.mozillazine.org/Firewalls

more options

Thank you so much. I check my Macafee browser protection and sure enough, Firefox was blocked. Weird, because it worked for several days. Could I somehow be inadvertently blocking it?

more options

I do not know about McAfee, but some firewalls will block an application after it is updated.