We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

when trying to install ff 4 it says i do not have permission there is no one else?

  • 1 tontu
  • 6 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy cor-el

mezzo10
mezzo10
more options

When trying to update to firefox 4 am told that I do not have permission to install

When trying to update to firefox 4 am told that I do not have permission to install

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options
  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.