Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

beta 4 hangs from the start, created new profile and it also just hangs

  • 1 tontu
  • 5 am na jafe-jafe bii
  • 5 views
  • i mujjee tontu mooy cor-el

artr
artr
more options

Since installing beta 4 have not been able to open gmail, tonight installed new update to beta 4 and now firefox hangs and wont even open. Created new profile first time for access to gmail which worked, tried this time but cannot even get firefox to open.

Since installing beta 4 have not been able to open gmail, tonight installed new update to beta 4 and now firefox hangs and wont even open. Created new profile first time for access to gmail which worked, tried this time but cannot even get firefox to open.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

In Firefox 4 Safe mode disables extensions and disables hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"