We have been working with our server, Blue Mountain, for weeks now trying to correct ever shifting email issues: can't send or receive emails on laptop, can receive on phones but not send, then can't receive but can send. Then can't do either. Currently I haven't gotten an email on my phone since August 2, the last item there is a box that says "Correct credentials needed. Enter credentials for [email protected]." My husband's last email is a Newsbreak -- from a week or so ago. So we can't send or receive from laptop or phones, but in our last contact with Blue Mountain they said it must be a Thunderbird problem. I fervently hope it is because then our problems might be solved. Can you help?