Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Horizontal scroll arrows not appearing on Amazon Prime Video on pc using Win10

  • 3 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy zeroknight

more options

The horizontal scroll arrows are not working on Amazon prime video using Firefox on a pc running Win10.

It hasn't worked for some time and I thought it was an Amazon problem, but I've tried other browsers and devises and it works on all of them EXCEPT Firefox.

My Firefox for pc is up to date. I have uninstalled and reinstalled twice. I have tried cntrl +/- thinking maybe I just wasn't seeing them - they're not there. All drivers are up to date.

I don't want to use another browser but i use Amazon prime video a LOT and this problem makes it nearly useless. HELP please?

The horizontal scroll arrows are not working on Amazon prime video using Firefox on a pc running Win10. It hasn't worked for some time and I thought it was an Amazon problem, but I've tried other browsers and devises and it works on all of them EXCEPT Firefox. My Firefox for pc is up to date. I have uninstalled and reinstalled twice. I have tried cntrl +/- thinking maybe I just wasn't seeing them - they're not there. All drivers are up to date. I don't want to use another browser but i use Amazon prime video a LOT and this problem makes it nearly useless. HELP please?

All Replies (3)

more options

Saafara yiñ Tànn

more options

Thank you! This solved the problem! Thanks much for your help!

more options

Do you have a touchscreen, tablet or other touch-based input devices connected to your PC?