Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Not Opening Mail App with Mailto Link

  • 3 tontu
  • 1 am na jafe-jafe bii
  • 3 views
  • i mujjee tontu mooy weetie99

more options

Firefox browser on Android is not opening mail apps when clicking Mailto link. Screen goes blank. No action. Firefox laptop browser works fine, opens mail app when Mailto link is clicked. Picture shows "President" highlighted in orange...this means the link was clicked but the browser didnt execute the send email command, so no mail apps opened. Used Chrome on this link and it opened a window with several mail app options.

Firefox browser on Android is not opening mail apps when clicking Mailto link. Screen goes blank. No action. Firefox laptop browser works fine, opens mail app when Mailto link is clicked. Picture shows "President" highlighted in orange...this means the link was clicked but the browser didnt execute the send email command, so no mail apps opened. Used Chrome on this link and it opened a window with several mail app options.
Nataali seetu yiñ ci takkaale

weetie99 moo ko soppali ci

All Replies (3)

more options

Hi

If you open the Firefox for Android menu and select Settings then scroll down the list, you should see the option to "Open links in apps". What do you currently have that set as?

more options

"Ask before opening"

more options

Any thoughts?