Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Missing Bookmarks

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 27 views
  • i mujjee tontu mooy Wayn58

Wayn58
Wayn58
more options

An automatic update of Firefox which resulted in a "quit/create new profile" choice has removed all my bookmarks

Of the four profiles stored in "about:profile" three are identical (ie. have only the default bookmarks stored) and one, generates a "quit/create new profile" message.

The "bookmarksbackup" folder (in /home/user/.Mozilla/Firefox/zs1jki8t.default) is empty.

The "import/backup" option (in Manage Bookmarks) offers nothing to choose. There is no 'list of dated automatic backups.'

Firefox did not create an "Old Firefox Data" folder on the desktop.

Browser privacy "strict". "Never remember history" was selected.

Running Firefox in Manjaro (Linux)

Help.

An automatic update of Firefox which resulted in a "quit/create new profile" choice has removed all my bookmarks Of the four profiles stored in "about:profile" three are identical (ie. have only the default bookmarks stored) and one, generates a "quit/create new profile" message. The "bookmarksbackup" folder (in /home/user/.Mozilla/Firefox/zs1jki8t.default) is empty. The "import/backup" option (in Manage Bookmarks) offers nothing to choose. There is no 'list of dated automatic backups.' Firefox did not create an "Old Firefox Data" folder on the desktop. Browser privacy "strict". "Never remember history" was selected. Running Firefox in Manjaro (Linux) Help.

Saafara biñ tànn

From what you write it seems that the bookmarks are in the profile you can't open. With Firefox closed, you should be able to find that profile and copy data to the profile you want to use.

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (2)

Terry
Terry
more options

Saafara yiñ Tànn

From what you write it seems that the bookmarks are in the profile you can't open. With Firefox closed, you should be able to find that profile and copy data to the profile you want to use.

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile

Wayn58
Wayn58 Ki laajte
more options

Thanks very much Terry.