We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox suddenly stopped working

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 3 views
  • i mujjee tontu mooy allison_muir

more options

Please advise what I need to do to make Firefox work again. Have not changed any settings. I noticed it had stopped working as I was listening to radio via web, and there was sudden silence. Then discovered I could not update ANY websites, not just the one for the radio program. The web pages simply do not load, and they do not stop trying to load. However 0 wrong with internet connection, can browse without any problems using Microsoft (ugh).

Please advise what I need to do to make Firefox work again. Have not changed any settings. I noticed it had stopped working as I was listening to radio via web, and there was sudden silence. Then discovered I could not update ANY websites, not just the one for the radio program. The web pages simply do not load, and they do not stop trying to load. However 0 wrong with internet connection, can browse without any problems using Microsoft (ugh).

Saafara biñ tànn

Thanks, Seburo. This didn't work the 1st 2 times I tried, but now it has!!!! So what went wrong is still a mystery, but at least I can now use the Internet again w/out Microsoft!

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (2)

more options

Hi

I appreciate that you may have done this already, but please can you restart Firefox which should resolve this issue.

more options

Saafara yiñ Tànn

Thanks, Seburo. This didn't work the 1st 2 times I tried, but now it has!!!! So what went wrong is still a mystery, but at least I can now use the Internet again w/out Microsoft!