Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to fix New York Times web pages autoscrolling to bottom repeatedly so can't see top of a page?

  • 3 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy McCoy

more options

I was logged in to the NYT home page. I clicked a link to open in a new tab. The link opened and immediately scrolled to the bottom of the page. Every time I dragged the scroll bar to the top, the page immediately scrolled down again. From this point on all windows on all websites did the same thing.

I was logged in to the NYT home page. I clicked a link to open in a new tab. The link opened and immediately scrolled to the bottom of the page. Every time I dragged the scroll bar to the top, the page immediately scrolled down again. From this point on all windows on all websites did the same thing.

Saafara biñ tànn

Hello IvanOsokin,

Stab in the dark, but would you do this please :

Preferences => General => Browsing :

Uncheck "Use autoscrolling"

Any difference ?


Your system details show that you need to update your Adobe Flash Player - you are running a very old version, which can cause problems. Would you please uninstall your current version and install the latest version, which is 32.0.0.238

https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html

https://get.adobe.com/flashplayer/otherversions/

Note : some 'extras' may be offered in the download.

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (3)

more options

Saafara yiñ Tànn

Hello IvanOsokin,

Stab in the dark, but would you do this please :

Preferences => General => Browsing :

Uncheck "Use autoscrolling"

Any difference ?


Your system details show that you need to update your Adobe Flash Player - you are running a very old version, which can cause problems. Would you please uninstall your current version and install the latest version, which is 32.0.0.238

https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html

https://get.adobe.com/flashplayer/otherversions/

Note : some 'extras' may be offered in the download.

more options

Thanks for a speedy response and an accurate one.

more options

IvanOsokin said

Thanks for a speedy response and an accurate one.

My pleasure - I'm glad things are back to normal !