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Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Just downloaded Thunderbird so what does it mean "set up an Existing Account"?

  • 1 tontu
  • 1 am na jafe-jafe bii
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  • i mujjee tontu mooy Matt

June8
June8
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I tried to set up an email account on Thunderbird after just installing it. I expected it to allow me to set up a new account but instead it asked me to set up an existing account. Why? I tried entering another email address and password which are existing on my GMail, and it first said "Configuration found in Mozilla ISP database". But when I clicked "Done", it said "Configuration could not be verified. Is the user name or password incorrect?" No, they are not incorrect. What has gone wrong?

I tried to set up an email account on Thunderbird after just installing it. I expected it to allow me to set up a new account but instead it asked me to set up an existing account. Why? I tried entering another email address and password which are existing on my GMail, and it first said "Configuration found in Mozilla ISP database". But when I clicked "Done", it said "Configuration could not be verified. Is the user name or password incorrect?" No, they are not incorrect. What has gone wrong?

All Replies (1)

Matt
Matt
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  • Top 10 Contributor
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Probably your anti virus program. I recently set up Thunderbird on a system with Norton anti virus and had to disable email scanning and their "SONAR" before the Thunderbird account wizard actually ran to completion.