Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird will read profile. But profile is fully installed.

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 4 views
  • i mujjee tontu mooy TommyCooper

more options

Unfortunately my Windows was gradually " breaking down". Fortunately, I was able to save most of my data. However, I am having a huge problem in getting Thunderbird to recognize the old profile. Question is what am I doing wrong or what has gone wrong? I use Windows 7 professional. And Thunderbird 52.9.1 Links I have read to try and resolve this problem. Not necessarily in this order. Rebuilding the Global Database https://support.mozilla.org/en-US/kb/rebuilding-global-database Profiles - Where Thunderbird stores your messages and other user data https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data Moving Thunderbird Data to a New Computer https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer Enclosed are screen shots of the opening of TB, Then of all the files I have in C:\xxx\xxx\AppData\Roaming\Thunderbird\Profiles\xxxxxxx.default As Can be seen that by the size of the files I do have ll the old emails and address book there I hope this information is enough to help you to help me solve this.

Unfortunately my Windows was gradually " breaking down". Fortunately, I was able to save most of my data. However, I am having a huge problem in getting Thunderbird to recognize the old profile. Question is what am I doing wrong or what has gone wrong? I use Windows 7 professional. And Thunderbird 52.9.1 Links I have read to try and resolve this problem. Not necessarily in this order. Rebuilding the Global Database https://support.mozilla.org/en-US/kb/rebuilding-global-database Profiles - Where Thunderbird stores your messages and other user data https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data Moving Thunderbird Data to a New Computer https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer Enclosed are screen shots of the opening of TB, Then of all the files I have in C:\xxx\xxx\AppData\Roaming\Thunderbird\Profiles\xxxxxxx.default As Can be seen that by the size of the files I do have ll the old emails and address book there I hope this information is enough to help you to help me solve this.
Nataali seetu yiñ ci takkaale

All Replies (2)

more options

up updated correct?

more options

cmjprous said

up updated correct?

As far as I can tell yes. I did give details of what version I am using. (52.9.1)