Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Firefox crashes

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 6 views
  • i mujjee tontu mooy mbeeler

mbeeler
mbeeler
more options

Hi there,

Firefox crashes constantly when I start it up. It won't open at all. Here is the Crash ID:

bp-9909dcc2-e3d2-4946-8b93-619140180525

Can anyone help me please to resolve this problem?

Thanks, Marieke

Hi there, Firefox crashes constantly when I start it up. It won't open at all. Here is the Crash ID: bp-9909dcc2-e3d2-4946-8b93-619140180525 Can anyone help me please to resolve this problem? Thanks, Marieke

Saafara biñ tànn

hi Marieke, does it help when you download and install the latest version of firefox from https://www.mozilla.org/firefox/all/ ?

How to download and install Firefox on Mac

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (2)

philipp
philipp
  • Moderator
more options

Saafara yiñ Tànn

hi Marieke, does it help when you download and install the latest version of firefox from https://www.mozilla.org/firefox/all/ ?

How to download and install Firefox on Mac

mbeeler
mbeeler Ki laajte
more options

Hi Philipp,

Tank you so much for the help. Yes, that helped and fixed the problem. Really appreciate it.

Marieke