Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't I see most of the text on my Facebook page and when I run google searchs?

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy Shadow110

more options

When I open Firefox, my home page is Facebook. Since the last update, this opens with almost nothing visible. Photos become visible along with a little of the writing if I run my cursor over the page, but most of the text remains hidden. When I do google searchs, the same thing happens. I have tried reopening in another tab, but it does the same thing. How can I fix this?

https://screenshots.firefox.com/7QddBDJazgZmWUWF/www.facebook.com

When I open Firefox, my home page is Facebook. Since the last update, this opens with almost nothing visible. Photos become visible along with a little of the writing if I run my cursor over the page, but most of the text remains hidden. When I do google searchs, the same thing happens. I have tried reopening in another tab, but it does the same thing. How can I fix this? https://screenshots.firefox.com/7QddBDJazgZmWUWF/www.facebook.com

Saafara biñ tànn

Hi, there appears to be an issue that only affects users who have turned off Cleartype Font rendering within their Windows Settings. So a workaround for the moment would either be to turn Cleartype back on or disabling hardware acceleration in Firefox: https://support.mozilla.org/en-US/kb/performance-settings Recommend turning Clearfont on if it is the issue.

Please let us know if this solved your issue or if need further assistance.

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (1)

more options

Saafara yiñ Tànn

Hi, there appears to be an issue that only affects users who have turned off Cleartype Font rendering within their Windows Settings. So a workaround for the moment would either be to turn Cleartype back on or disabling hardware acceleration in Firefox: https://support.mozilla.org/en-US/kb/performance-settings Recommend turning Clearfont on if it is the issue.

Please let us know if this solved your issue or if need further assistance.