Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Email addresses stored in Collected Addresses not appearing as I fill in the To: field

  • 4 tontu
  • 2 am na jafe-jafe bii
  • 27 views
  • i mujjee tontu mooy mbmast

mbmast
mbmast
more options

I create a new email and type in the email address in the Write window (new email) To: field and send my email. I confirm that the email address I typed in appears in Collected Addresses:

Name: John Smith Email: [email protected]

Then I create a new email. In the To: field, I start typing: J - nothing shows up. I type: o - So now Jo appears and still there is no attempt by Thunderbird to offer me the address [email protected]. To send a 2nd email to John Smith, I must type the complete email address in the To: field, despite the fact that the complete email address is in Collected Addresses.

Shouldn't Thunderbird attempt to auto-complete this email address as I type it?

I create a new email and type in the email address in the Write window (new email) To: field and send my email. I confirm that the email address I typed in appears in Collected Addresses: Name: John Smith Email: [email protected] Then I create a new email. In the To: field, I start typing: J - nothing shows up. I type: o - So now Jo appears and still there is no attempt by Thunderbird to offer me the address [email protected]. To send a 2nd email to John Smith, I must type the complete email address in the To: field, despite the fact that the complete email address is in Collected Addresses. Shouldn't Thunderbird attempt to auto-complete this email address as I type it?

Saafara biñ tànn

Some add-ons sometimes break autocomplete if they are incompatible with the version of TB. Does it still happen if you run in safe mode (Help/Restart with Add-ons Disabled)?

Jàng tontu lii ci fi mu bokk 👍 2

All Replies (4)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Saafara yiñ Tànn

Some add-ons sometimes break autocomplete if they are incompatible with the version of TB. Does it still happen if you run in safe mode (Help/Restart with Add-ons Disabled)?

mbmast
mbmast Ki laajte
more options

No, it does not still happen when running in safe mode. In safe mode, it works as expected. Hmmmm.... I suppose I need to find which add-on is causing this....

sfhowes
sfhowes
  • Top 10 Contributor
more options

If you can determine the faulty add-on, check to see if there's an updated version; auto-update doesn't always work as expected.

Please report the outcome of your investigation.

mbmast
mbmast Ki laajte
more options

It was CardBook. Disabling that fixes the problem. I sent them a bug report.