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AmazonUK, can scroll opening page and specific items' details pages, cannot scroll down a search results pages.

  • 2 tontu
  • 2 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy Cublet

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Though already using the current verion of Firefox (and having problems with RoyalCaribbean.co.uk) I performed a Refresh. RCUK is now OK but Amazon UK is now not working as it did before. Opening Amazon I can scroll down the landing page using my mouse wheel. When I input a Search I cannot scroll down the results page but can use the down arrow. When I select an item to look at in detail I can scroll down its details page, so it's the bit in the middle that's no longer working. Many thanks.

Though already using the current verion of Firefox (and having problems with RoyalCaribbean.co.uk) I performed a Refresh. RCUK is now OK but Amazon UK is now not working as it did before. Opening Amazon I can scroll down the landing page using my mouse wheel. When I input a Search I cannot scroll down the results page but can use the down arrow. When I select an item to look at in detail I can scroll down its details page, so it's the bit in the middle that's no longer working. Many thanks.

Saafara biñ tànn

Please update your ATI Mobility Radeon HD 3650 Video Card Drivers Not updated since driverDate: 1-13-2015 Monthly updates for ATI cards mostly. https://support.amd.com/en-us/download

https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration TRY NO HARDWARE ACCELERATION

Since you are getting screen tear by the sounds of it. do the above if nrew drivers do not fix the issue.

Note : Firefox 57 Quantum release date Nov 14th https://www.mozilla.org/en-US/firefox/quantum/ Note : Legacy Extensions will be disabled and or removed.

Please let us know if this solved your issue or if need further assistance.

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (2)

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Saafara yiñ Tànn

Please update your ATI Mobility Radeon HD 3650 Video Card Drivers Not updated since driverDate: 1-13-2015 Monthly updates for ATI cards mostly. https://support.amd.com/en-us/download

https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration TRY NO HARDWARE ACCELERATION

Since you are getting screen tear by the sounds of it. do the above if nrew drivers do not fix the issue.

Note : Firefox 57 Quantum release date Nov 14th https://www.mozilla.org/en-US/firefox/quantum/ Note : Legacy Extensions will be disabled and or removed.

Please let us know if this solved your issue or if need further assistance.

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Problem solved after graphics update.

Many thanks, Cublet