Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla keeps my old location on Facebook

more options

Greetings.

I haven't been using Mozilla for about a year, and since then I moved to an other city and changed ISP. (I uninstalled mozilla) I installed it again at the same PC, but when I logged in on facebook and checked my log ins, It shows that I am logged in from my old location but with a different IP. Why does this happen and how can I fix it? Thanks in advance.
Greetings. I haven't been using Mozilla for about a year, and since then I moved to an other city and changed ISP. (I uninstalled mozilla) I installed it again at the same PC, but when I logged in on facebook and checked my log ins, It shows that I am logged in from my old location but with a different IP. Why does this happen and how can I fix it? Thanks in advance.

Saafara biñ tànn

It probably has more to with Facebook and or Windows 10

Can you check in Win 10 Settings --> Time & Language and see if eveything is set up properly, especially if changed time zones.

In Win10 Please hall out from where it is hidden and run Microsoft Disk Cleanup making sure all boxes are ticked. Then run it again and this time click Clean System Files and make sure all things are ticked.

For Firefox empty your cache and clean your cookies.

Please copy the below commands as they are and paste in to a Notepad.txt file. Save as Flush.txt Never use this original file, keep in safe place.

@Echo on pushd\windows\system32\drivers\etc attrib -h -s -r hosts echo 127.0.0.1 localhost>HOSTS attrib +r +h +s hosts popd ipconfig /release ipconfig /renew ipconfig /flushdns netsh winsock reset all netsh int ip reset all shutdown -r -t 1 del %0

Once saved make another and save as Flush.bat

Now close all open applications and double click the Flush.bat file. It will then flush out all that is listed and then when reboots it will update again from your ISP.

Check your Facebook Locations and see if any changes

Please let us know if this solved your issue or if need further assistance.

Jàng tontu lii ci fi mu bokk 👍 3

All Replies (2)

more options

Saafara yiñ Tànn

It probably has more to with Facebook and or Windows 10

Can you check in Win 10 Settings --> Time & Language and see if eveything is set up properly, especially if changed time zones.

In Win10 Please hall out from where it is hidden and run Microsoft Disk Cleanup making sure all boxes are ticked. Then run it again and this time click Clean System Files and make sure all things are ticked.

For Firefox empty your cache and clean your cookies.

Please copy the below commands as they are and paste in to a Notepad.txt file. Save as Flush.txt Never use this original file, keep in safe place.

@Echo on pushd\windows\system32\drivers\etc attrib -h -s -r hosts echo 127.0.0.1 localhost>HOSTS attrib +r +h +s hosts popd ipconfig /release ipconfig /renew ipconfig /flushdns netsh winsock reset all netsh int ip reset all shutdown -r -t 1 del %0

Once saved make another and save as Flush.bat

Now close all open applications and double click the Flush.bat file. It will then flush out all that is listed and then when reboots it will update again from your ISP.

Check your Facebook Locations and see if any changes

Please let us know if this solved your issue or if need further assistance.

more options

I can't find any documentation for how location works on Facebook, other than in their mobile app. So this could just be a problem on their end.

To get a second opinion on the geographic location associated with your current IP address, you can try this site:

https://www.iplocation.net/

Also, the way Firefox's location feature works could give funny results right after a move. Do you use wi-fi? If you give a site permission to access your location, Firefox asks Windows for the names of wi-fi hotspots that it detects nearby. Then Firefox asks Google for the location based on those hotspots. Since your wi-fi router is the closest one and Google probably recorded it in another location, that may lead to incorrect results. An option for you in that case is to change your wi-fi setup (edit the SSID or network name, depending on what it is called in your configuration screens).