Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

something in firefox blocking me from ikea

  • 2 tontu
  • 2 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy Aegaea

more options

Using firefox, i used to be able to click on the extra pictures of items on Ikea website, now it won't let me do it. The extra pictures show up, but nothing happens when I click on them - the main image doesn't change to the other images. Any ideas what is causing this?

Using firefox, i used to be able to click on the extra pictures of items on Ikea website, now it won't let me do it. The extra pictures show up, but nothing happens when I click on them - the main image doesn't change to the other images. Any ideas what is causing this?

Saafara biñ tànn

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window
Jàng tontu lii ci fi mu bokk 👍 0

All Replies (2)

more options

Saafara yiñ Tànn

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

Thank you Cor-El, those options didn't work but as I played with the options, when I clicked back to 'save history', suddenly i can click on things like the Ikea images. Thanks for leading me there!