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I completely removed Firefox and deleted all folders. After installing Firefox fresh, Firefox sees that it was previously installed??

  • 2 tontu
  • 2 am na jafe-jafe bii
  • 13 views
  • i mujjee tontu mooy Happy112

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I completely removed Firefox and deleted all folders. After installing Firefox fresh, Firefox sees that it was previously installed?? "Looks like you've reinstalled Firefox. Want us to clean it up for a fresh, like-new experience?"

I uninstalled Firefox (supposedly) "completely" using the guide here: https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer

Why does the new install Firefox recognize that it was previously installed? Uninstall tool needs to uninstall Firefox COMPLETELY. Since it lies, can someone help tell me what is the appropriate steps for COMPLETE removal?

I completely removed Firefox and deleted all folders. After installing Firefox fresh, Firefox sees that it was previously installed?? "Looks like you've reinstalled Firefox. Want us to clean it up for a fresh, like-new experience?" I uninstalled Firefox (supposedly) "completely" using the guide here: https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer Why does the new install Firefox recognize that it was previously installed? Uninstall tool needs to uninstall Firefox COMPLETELY. Since it lies, can someone help tell me what is the appropriate steps for COMPLETE removal?

Saafara biñ tànn

Got it going, thanks anyway.

I removed everything from these locations:

-<ProgramTraces version="1">


-<Folders>

<Folder>C:\Program Files (x86)\Mozilla Firefox</Folder>

<Folder>C:\Users\Chris\AppData\Roaming\Mozilla\Firefox</Folder>

<Folder>C:\Users\Chris\AppData\Local\Mozilla\Firefox</Folder>

</Folders>


-<Files>

<File>C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk</File>

</Files>


-<RegistryKeys>

<Key>HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Firefox</Key>

<Key>HKEY_CURRENT_USER\Software\Wow6432Node\Mozilla\Firefox</Key>

<Key>HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Firefox 50.0 (x86 en-US)</Key>

</RegistryKeys>


-<RegistryValues>

<Value Key="HKEY_CURRENT_USER\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\Capabilities">ApplicationIcon</Value>

<Value Key="HKEY_CURRENT_USER\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">HideIconsCommand</Value>

<Value Key="HKEY_CURRENT_USER\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">ShowIconsCommand</Value>

<Value Key="HKEY_CURRENT_USER\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">ReinstallCommand</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Mozilla Firefox\50.0 (x86 en-US)\Main">Install Directory</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Mozilla Firefox\50.0 (x86 en-US)\Main">PathToExe</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Mozilla Firefox 50.0\bin">PathToExe</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Mozilla Firefox 50.0\extensions">Components</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Mozilla Firefox 50.0\extensions">Plugins</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\Capabilities">ApplicationIcon</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">HideIconsCommand</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">ShowIconsCommand</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">ReinstallCommand</Value>

</RegistryValues>

</ProgramTraces>


Mozilla, please take note and incorporate these in your current "uninstaller" tool. Thanks.

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (2)

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Saafara yiñ Tànn

Got it going, thanks anyway.

I removed everything from these locations:

-<ProgramTraces version="1">


-<Folders>

<Folder>C:\Program Files (x86)\Mozilla Firefox</Folder>

<Folder>C:\Users\Chris\AppData\Roaming\Mozilla\Firefox</Folder>

<Folder>C:\Users\Chris\AppData\Local\Mozilla\Firefox</Folder>

</Folders>


-<Files>

<File>C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk</File>

</Files>


-<RegistryKeys>

<Key>HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Firefox</Key>

<Key>HKEY_CURRENT_USER\Software\Wow6432Node\Mozilla\Firefox</Key>

<Key>HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Firefox 50.0 (x86 en-US)</Key>

</RegistryKeys>


-<RegistryValues>

<Value Key="HKEY_CURRENT_USER\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\Capabilities">ApplicationIcon</Value>

<Value Key="HKEY_CURRENT_USER\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">HideIconsCommand</Value>

<Value Key="HKEY_CURRENT_USER\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">ShowIconsCommand</Value>

<Value Key="HKEY_CURRENT_USER\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">ReinstallCommand</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Mozilla Firefox\50.0 (x86 en-US)\Main">Install Directory</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Mozilla Firefox\50.0 (x86 en-US)\Main">PathToExe</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Mozilla Firefox 50.0\bin">PathToExe</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Mozilla Firefox 50.0\extensions">Components</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Mozilla Firefox 50.0\extensions">Plugins</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\Capabilities">ApplicationIcon</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">HideIconsCommand</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">ShowIconsCommand</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">ReinstallCommand</Value>

</RegistryValues>

</ProgramTraces>


Mozilla, please take note and incorporate these in your current "uninstaller" tool. Thanks.

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R0tten said

Mozilla, please take note and incorporate these in your current "uninstaller" tool. Thanks.

Well done, you   !!!
Why don't you submit your suggestion here:
https://input.mozilla.org/feedback/firefox