Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

running TB38.6.0 on W10; freezes when I hit Attach button; Norton antivirus

  • 2 tontu
  • 2 am na jafe-jafe bii
  • 10 views
  • i mujjee tontu mooy crystalroy

crystalroy
crystalroy
more options

I'm running Thunderbird 38.6.0 on Windows 10; I have Norton anti-virus and internet protection. When I hit the Attach button, TB freezes (not responding).

I'm running Thunderbird 38.6.0 on Windows 10; I have Norton anti-virus and internet protection. When I hit the Attach button, TB freezes (not responding).

Saafara biñ tànn

tried disabling the email scanning part of Norton's?

Are you attaching from a local drive, a network share of a usb device?

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Saafara yiñ Tànn

tried disabling the email scanning part of Norton's?

Are you attaching from a local drive, a network share of a usb device?

crystalroy
crystalroy Ki laajte
more options

disabled the Norton email scan ... did the job! thanks so much for your time.