We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Video has stopped working from CNN

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 20 views
  • i mujjee tontu mooy FredMcD

AZWesternGuy
AZWesternGuy
more options

As of yesterday, the video from CNN is just showing a blank screen. No error message - just no video. Was an update responsible for this? I use Windows 7 and ADBlock.

As of yesterday, the video from CNN is just showing a blank screen. No error message - just no video. Was an update responsible for this? I use Windows 7 and ADBlock.

All Replies (1)

FredMcD
FredMcD
more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?