Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Tbird causes pc to stop responding.

  • 21 tontu
  • 3 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy Gnospen

more options

TBird 38.1.0 (auto update on), Lenovo T61, Win 7 Pro (auto update on), Microsoft Security essentials (auto update on).

Problem started a couple of days ago after a calendar add on (Lightning?) was forced installed without any request or authorization. Now TB starts but then PC stops responding shortly thereafter. A message or two may download before the full stop. PC has to be powered off using power switch.

Starting TB in safe mode with shift key seems to restore normal operation. Using the safe mode start, all addons have been disabled and removed. Or at least I think so.

TBird 38.1.0 (auto update on), Lenovo T61, Win 7 Pro (auto update on), Microsoft Security essentials (auto update on). Problem started a couple of days ago after a calendar add on (Lightning?) was forced installed without any request or authorization. Now TB starts but then PC stops responding shortly thereafter. A message or two may download before the full stop. PC has to be powered off using power switch. Starting TB in safe mode with shift key seems to restore normal operation. Using the safe mode start, all addons have been disabled and removed. Or at least I think so.

Saafara biñ tànn

That was also my problem ones and you find lot of answers suggesting turning hardware acceleration of. But most of the time its down to old drivers. I updated mine and problem solved.

I'm surprised you got this problem after last update. It is on a page from 2012 and maybe earlier http://kb.mozillazine.org/Troubleshooting_Information_report

You might as well close this because we in support are users like you, not developers.

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (1)

more options

Saafara yiñ Tànn

That was also my problem ones and you find lot of answers suggesting turning hardware acceleration of. But most of the time its down to old drivers. I updated mine and problem solved.

I'm surprised you got this problem after last update. It is on a page from 2012 and maybe earlier http://kb.mozillazine.org/Troubleshooting_Information_report

You might as well close this because we in support are users like you, not developers.

Gnospen moo ko soppali ci

  1. 1
  2. 2