Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to get into my firefox to remove Findwidde.com

more options

When I click on firefox to start it brings up a page Findwide.com I am unable to get into firefox to follow the Troubleshooting instructions hope this explains my problem as I am not computer literate

When I click on firefox to start it brings up a page Findwide.com I am unable to get into firefox to follow the Troubleshooting instructions hope this explains my problem as I am not computer literate

Saafara biñ tànn

Thank you all for your response I had other problems as well to save time and for convenience I used my local pc repair shop who fixed this and my other problem also the pc is all operational again

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (5)

more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: After resetting Firefox, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Reset Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Reset Firefox" that looks like this: Button reset. Click on it.
  3. Firefox will close and reset. After it is done, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

more options

I am unable to access firefox to follow the instructions my problem seem to be that Findwidde.com will not let me get into firefox I get the support page ok

more options

FindWide is a hijacking malware. To remove it use for example Malvarefighter or Spyhunter.

OR for FF WITH CARE

Enter “about:config” in url bar. This will open settings page Type “KeywordURL” in the search box. Right click it & reset it Type “browser.search.defaultengine” in the search box. Right click it & reset it. Type “browser.search.selectedengine” in the search box. Right click it & reset it. Search for ‘browser.newtab.url’. Right-click and reset. This will make sure that the FindWide won’t launch on each new tab.

(Copied from www (dot) 2-viruses (dot) com/remove-findwide)

user799679 moo ko soppali ci

more options

See this - http://malwaretips.com/blogs/remove-findwide-search-virus/ - to get rid of Findwide Search.

more options

Saafara yiñ Tànn

Thank you all for your response I had other problems as well to save time and for convenience I used my local pc repair shop who fixed this and my other problem also the pc is all operational again