Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why aren't my PgUp and PgDn keys working properly?

  • 4 tontu
  • 4 am na jafe-jafe bii
  • 38 views
  • i mujjee tontu mooy cor-el

more options

Today after a browser update I find my PgUp and PgDn keys no longer work to scroll my page. Somehow they've become linked to being back and forth between pages, with PgUp being back and PgDn being forward, and thus not responsive on pages without forward or back options. It has nothing to do with my ScrLk, I tried that. Just confused now.

Today after a browser update I find my PgUp and PgDn keys no longer work to scroll my page. Somehow they've become linked to being back and forth between pages, with PgUp being back and PgDn being forward, and thus not responsive on pages without forward or back options. It has nothing to do with my ScrLk, I tried that. Just confused now.

Saafara biñ tànn

You can also try to solution shown in this bug report and set ui.elantech_gesture_hacks.enabled to 0.

  • bug 726265 - Page up/down behaviour changes to "page back/forward"
Jàng tontu lii ci fi mu bokk 👍 1

All Replies (4)

more options

Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • In Firefox 29.0 and above, click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.
  • In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on Help (or click on Help in the Menu bar, if you don't have a Firefox button) then click on Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".
Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

more options

Saafara yiñ Tànn

You can also try to solution shown in this bug report and set ui.elantech_gesture_hacks.enabled to 0.

  • bug 726265 - Page up/down behaviour changes to "page back/forward"
more options

Thank you matey! It works fine now.

more options

You're welcome