Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Mouse and computer sporadically freeze on websites.

  • 1 trả lời
  • 2 gặp vấn đề này
  • 2 lượt xem
  • Trả lời mới nhất được viết bởi Gingerbread Man

more options

Periodically, my mouse freezes when I'm web surfing. Or leave a website open for a prolong period while doing something else at home. The only fix is to turn off the computer and reboot it. During freezes, I can't exit a website, I can't even shut down the computer normally or access task master or anything. I have to hold down the power on button until the computer shuts off or shut off the surge protective power strip. Sometimes the mouse will unfreeze on its own but shortly thereafter goes back to its old trick of freezing.

Today, I got it into my head that the problem wasn't my computer or some software interfering. So I logged on using something I dislike using, Internet Explorer. After going through the same motions as usual, including visiting websites that have frozen before, I experienced no freezes. This indicates the issue if Firefox. I have even opened multiple Tabs to provoke a possible freeze with IE but it doesn't freeze So again it must be Firefox.

Periodically, my mouse freezes when I'm web surfing. Or leave a website open for a prolong period while doing something else at home. The only fix is to turn off the computer and reboot it. During freezes, I can't exit a website, I can't even shut down the computer normally or access task master or anything. I have to hold down the power on button until the computer shuts off or shut off the surge protective power strip. Sometimes the mouse will unfreeze on its own but shortly thereafter goes back to its old trick of freezing. Today, I got it into my head that the problem wasn't my computer or some software interfering. So I logged on using something I dislike using, Internet Explorer. After going through the same motions as usual, including visiting websites that have frozen before, I experienced no freezes. This indicates the issue if Firefox. I have even opened multiple Tabs to provoke a possible freeze with IE but it doesn't freeze So again it must be Firefox.

Tất cả các câu trả lời (1)

more options
  1. Try Resetting Firefox. Your essential data like bookmarks and passwords will be preserved, but add-ons and preferences will be discarded.
  2. If that doesn't help, see
  3. If that doesn't help either, see