Avatar for Username

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Chủ đề này đã được lưu trữ. Vui lòng hỏi một câu hỏi mới nếu bạn cần giúp đỡ.

getting error "Name Setup" button in box is "checking" - Started after downloading Mozilla FireFox 27.0.1 ~ please advise so it will stop.

  • 1 trả lời
  • 17 gặp vấn đề này
  • 15 lượt xem
  • Trả lời mới nhất được viết bởi Gingerbread Man

oldslipper
oldslipper
more options 
---------------------------
Name Setup      X 
---------------------------
CHECKING...
---------------------------
                       OK   
---------------------------

This is the error box I get as soon as I open FireFox. I never had it before. It started as soon as I downloaded FF27.0.1. If you cannot help me, I will have to remove FF from the family computer because it is very annoying. If you click OK, it goes away for seconds and comes right back. I will await your reply.

<pre><nowiki>--------------------------- Name Setup X --------------------------- CHECKING... --------------------------- OK ---------------------------</nowiki></pre> This is the error box I get as soon as I open FireFox. I never had it before. It started as soon as I downloaded FF27.0.1. If you cannot help me, I will have to remove FF from the family computer because it is very annoying. If you click OK, it goes away for seconds and comes right back. I will await your reply.

Được chỉnh sửa bởi cor-el vào

Tất cả các câu trả lời (1)

Gingerbread Man
Gingerbread Man
more options

Can you provide a screenshot of this message?

  1. Press the Print Screen on the keyboard to copy a screenshot to the clipboard (this key may be abbreviated as PrtScn or similar).
  2. Paste the clipboard contents into an image editor like Paint.
  3. Crop the image if necessary, then save it in PNG format.
  4. Below the reply box here, click the Browse button to attach the file.

Open the Help menu — either from the orange Firefox button or directly from the menu bar — and choose Restart with Add-ons Disabled. If the problem goes away, one of your extensions is the cause.

If the problem persists when starting with add-ons disabled, try the following.

  1. Open the Add-ons Manager, either from the orange Firefox button, the Tools menu on the menu bar, or by pressing Ctrl+Shift+A.
  2. Click the Plugins category on the left.
  3. On the right, set the status of every plug-in to Never Activate.
  4. Restart Firefox and check if the issue still occurs.